Privacy Policy

Last updated: November 2025

Fidenzo B.V. (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we handle personal information in accordance with applicable data protection laws, including the EU General Data Protection Regulation (GDPR).

1. Who Are We

Fidenzo B.V. is registered in the Netherlands. KVK 98217313

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2. Personal Data We Collect

a. Website cookies
Our website uses a single, functional cookie to remember your cookie consent choice (accepted or declined) that is stored locally in your browser. When accepted, analyics will be collected to help us understand website traffic and user behavior. These cookies may collect anonymized or pseudonymized data such as pages visited, browser type, and time spent on the site.

b. Business operations
In the course of our consultancy and sales activities, we may process:
• Contact details (e.g., name, company, email, phone number)
• Professional and business information related to consultancy projects or inquiries
• Communication records (emails, calls, or meeting notes)
We use CRM and marketing tools to manage our relationships and communications.

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3. How We Use Personal Data

We process personal data only when necessary for legitimate business purposes, including:
• Managing client relationships and sales pipelines
• Responding to inquiries and providing consultancy services
• Sending relevant marketing or informational updates (where permitted)
• Managing financial transactions and accounting

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4. Lawful Basis for Processing

We process personal data based on one or more of the following lawful bases under the GDPR:
• Performance of a contract or to take steps prior to entering into a contract
• Compliance with legal obligations (e.g., accounting, tax)
• Legitimate interests in developing and managing our business relationships

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5. Data Sharing

We do not sell or rent personal data. We may share data only with trusted third parties that support our operations, such as:
• Financial institutions (for processing payments)
• Bookkeeping and accounting service providers
• CRM and marketing platforms
All such partners process data in accordance with GDPR and only on our instructions.

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6. Data Retention

We retain personal data only as long as necessary for the purposes described above or as required by law (e.g., for tax or accounting purposes).

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7. Your Rights

Under the GDPR, you have the following rights:
• Access to your personal data
• Correction of inaccurate data
• Erasure (“right to be forgotten”)
• Restriction or objection to processing
• Data portability
To exercise these rights, please contact us at contact@fidenzo.com.

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8. Data Security

We implement appropriate technical and organizational measures to protect personal data against unauthorized access, loss, or misuse. Access to personal information is limited to personnel who require it for legitimate business purposes.

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9. International Transfers

If personal data is transferred outside the European Economic Area (EEA), we ensure adequate safeguards are in place, such as EU Standard Contractual Clauses or equivalent mechanisms.

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10. Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on our website with a revised “last updated” date.

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Contact Us

If you have any questions about this Privacy Policy or how we handle personal data, please contact us at:
contact@fidenzo.com

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Fidenzo B.V. - The Netherlands